Shipping Policy

DELIVERY INFO

  1. We offer Free Delivery on all pre paid orders!
  2. All orders will be delivered within 5-10 working days. (Working Days: Mon – Sat)
  3. COD charges of 200/- will be taken before dispatching the product via UPI payment methods.
  4. For Same Day Delivery in Delhi NCR, please reach out to us via WhatsApp or a phone call at (+91 9528470527). We use Borzo (WeFast) services same day delivieries, and any additional shipping cost for the same will be borne by the customer(s).
  5. Once your order is dispatched, you will receive an email with the tracking information. You will also receive automated updates regarding the status of your order.
  6. Please double check that the address provided by you at checkout is correct. SOLASTA will not issue any refunds or exchange of products for any orders that have incorrect address or contact information.
  7. We use a ‘signed-for’ delivery service to ensure reliability.
  8. Please make sure you or someone you know will be present either at the address to accept your delivery.
  9. At SOLASTA, we do our best to get your package delivered within the stated time, however we cannot be held responsible for any delays caused.
  10. Currently, we do not offer International Shipping.
  11. For any further queries, you may reach out to us at support@shopsolasta.in.


Cash on Delivery (COD) Policy

At SOLASTA, opting for Cash on Delivery (COD) brings you the convenience you deserve. It's important to us that you're fully satisfied with your shopping experience. When you choose COD and confirm your order through WhatsApp or a phone call, it marks your agreement to proceed with the purchase. Please note, after this confirmation, we are unable to accept cancellations as your order immediately moves into preparation and dispatch to ensure it reaches you promptly. COD charges of 200/- will be taken before dispatching the product via UPI payment methods. Make sure someone is available at your delivery address to pay and collect your order. We're committed to providing a reliable delivery service, ensuring that each transaction is as smooth and efficient as possible.